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Table 4 Efficiency Scores of Northern Cluster of Hotels

From: Entrepreneurial innovation strategies; an option for small hotels’ growth in Ghana

    Excess Excess Excess Excess Shortage
No. DMU Score Service Innovations Process Innovations Management Innovations Marketing Innovations Patronage
    S-(1) S-(2) S-(3) S-(4) S+(1)
1 2 Star Hotel 0.678307 6.65589 0 2.236294 4.68456 0
2 2 Star Hotel 0.81517 14.72401 0 5.082075 3.286154 0
3 2 Star Hotel 0.969745 0 2.572676 5.552503 0 0
4 2 Star Hotel 0.934007 5.895922 0 2.962555 9.486013 0
5 2 Star Hotel 0.664452 0 2.524917 12.32558 0.598007 0
6 1 Star Hotel 0.822997 13.08398 1.830749 0 3.342377 0
7 1 Star Hotel 0.869334 7.27783 2.482812 0 0 0
8 1 Star Hotel 1 0 0 0 0 0
9 1 Star Hotel 0.867546 5.963577 10.82021 0 0 0
10 1 Star Hotel 0.584258 0 0.742351 1.719264 0 0
11 1 Star Hotel 0.767957 2.230315 6.995453 0 0 0
12 1 Star Hotel 0.895397 0 4.951021 2.692776 0 0
13 1 Star Hotel 0.732953 4.626766 0 6.172839 2.67986 0
14 Guest House 0.586381 0.778831 3.676175 0 0 0
15 Guest House 0.364968 0.52234 0 1.812704 0 0
16 Guest House 1 0 0 0 0 0
17 Guest House 0.951513 12.53372 15.74918 7.48086 0 0
18 Budget Hotel 0.4588 3.928843 0.751351 0 0 0
19 Budget Hotel 0.439544 0.625902 3.147172 0 0 0
20 Budget Hotel 0.570618 0.319337 0 1.547606 0 0
21 Budget Hotel 0.723116 0 0.778414 1.414862 0 0
22 Budget Hotel 0.707115 3.198237 0 6.22456 0 0
23 Budget Hotel 0.761251 9.107081 0 12.4393 0 0
24 Budget Hotel 0.516069 1.001028 4.503245 0 0 0
25 Budget Hotel 0.498278 0 3.99502 4.144137 0 0
26 Budget Hotel 0.543645 0 3.408972 1.939532 0 0
27 Budget Hotel 0.687927 0 5.220153 7.926337 0 0
28 Budget Hotel 0.399255 2.67757 0 3.882659 0 0