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Table 8 Efficiency Score Scores of Hotels in Coastal Cluster

From: Entrepreneurial innovation strategies; an option for small hotels’ growth in Ghana

    Excess Excess Excess Excess Shortage
No. DMU Score Service Innovations Process Innovations Management Innovations Marketing Innovations Patronage
    S-(1) S-(2) S-(3) S-(4) S+(1)
1 2 Star Hotel 0.911406 8.068019 0 0 0 0
2 2 Star Hotel 0.788653 10.13147 0 0 0 0
3 2 Star Hotel 0.866066 21.78698 0 1.204374 2.557602 0
4 2 Star Hotel 0.947827 0 0.158442 0 0 0
5 1 Star Hotel 1 0 0 0 0 0
6 1 Star Hotel 0.484156 0 0.562099 1.115094 0 0
7 1 Star Hotel 1 0 0 0 0 0
8 1 Star Hotel 1 0 0 0 0 0
9 1 Star Hotel 1 0 0 0 0 0
10 1 Star Hotel 0.732071 13.91315 0 0 2.374491 0
11 1 Star Hotel 0.634862 7.541318 0 0 0 0
12 Guest House 0.775179 5.708134 3.265146 3.053734 0 0
13 Guest House 1 0 0 0 0 0
14 Guest House 0.852327 5.863326 0.772243 0 0 0
15 Budget Hotel 0.751248 5.258735 5.759567 8.764559 0 0
16 Budget Hotel 0.915141 5.241265 6.489185 3.244592 0 0
17 Budget Hotel 0.655355 3.468105 2.988684 0 0 0
18 Budget Hotel 0.405985 8.072319 2.913217 0 0 0
19 Budget Hotel 0.605954 2.533991 1.175184 2.001486 0 0
20 Budget Hotel 0.640087 10.89487 0 0 0 0
21 Budget Hotel 0.509389 4.18454 0 2.705424 0 0
22 Budget Hotel 0.616713 7.03916 0.875065 0 0 0
23 Budget Hotel 0.614512 4.38693 0 1.177814 0 0
24 Budget Hotel 0.688012 5.432294 0 0 0 0
25 Budget Hotel 0.681708 4.892218 0 0 0 0
26 Budget Hotel 0.524047 5.226399 0 1.224232 0 0
27 Budget Hotel 0.580272 3.210304 0 5.61736 0 0
28 Budget Hotel 0.525497 5.009256 0 1.408625 0 0
29 Budget Hotel 0.66119 10.39871 8.655574 3.666597 0 0
30 Budget Hotel 0.628397 7.426511 4.855796 1.485302 0 0
31 Budget Hotel 0.473917 4.928418 0.83174 0 0 0
32 Budget Hotel 0.580521 10.0695 6.477287 0 0 0
33 Budget Hotel 0.699084 2.327265 0 1.20046 0 0
34 Budget Hotel 0.39572 3.381605 2.829996 0.887372 0 0
35 Budget Hotel 0.471714 3.301997 3.616473 5.503328 0 0
36 Budget Hotel 0.455283 2.607529 3.228369 1.614185 0 0
37 Budget Hotel 0.426299 2.255952 1.944095 0 0 0
38 Budget Hotel 7.73E-02 1.537585 0.554898 0 0 0
39 Budget Hotel 0.582422 2.435584 1.129546 1.923758 0 0
40 Budget Hotel 0.471067 8.017987 0 0 0 0
41 Budget Hotel 0.600472 4.932769 0 3.189175 0 0
42 Budget Hotel 0.553022 6.312194 0.784693 0 0 0
43 Budget Hotel 0.338873 2.419178 0 0.649507 0 0
44 Budget Hotel 0.3259 2.573192 0 0 0 0
45 Budget Hotel 0.313352 2.248746 0 0 0 0
46 Budget Hotel 0.354453 3.535008 0 0.828041 0 0
47 Budget Hotel 0.510092 2.822037 0 4.937974 0 0
48 Budget Hotel 0.344055 3.279676 0 0.922259 0 0